Payment Methods
This page provides a detailed overview of the payment methods available at WestAce Casino for deposits and withdrawals. All transactions are processed in British Pounds (GBP) unless otherwise stated. The casino does not charge any fees for deposits or withdrawals, and all amounts shown are the minimum or maximum limits applicable to standard accounts.
Deposits
Deposits are processed instantly for most methods, with the exception of bank transfers, which may take up to one business day. The minimum deposit amount across all methods is £10. Some methods, such as Paysafecard and CashtoCode, are deposit-only and cannot be used for withdrawals.
| Method | Minimum Deposit | Processing Time | Notes |
|---|---|---|---|
| Visa | £10 | Instant | – |
| Mastercard | £10 | Instant | – |
| PayPal | £10 | Instant | – |
| Skrill | £10 | Instant | Not eligible for welcome bonus |
| Neteller | £10 | Instant | Not eligible for welcome bonus |
| Paysafecard | £10 | Instant | Deposit only |
| CashtoCode | £10 | Instant | Deposit only |
| Revolut | £10 | Instant | – |
| Bank Transfer | £10 | Up to 1 business day | – |
| Bitcoin (BTC) | £10 | Instant after confirmations | – |
| Ethereum (ETH) | £10 | Instant after confirmations | – |
| Tether (USDT) | £10 | Instant after confirmations | – |
| Litecoin (LTC) | £10 | Instant after confirmations | – |
| Ripple (XRP) | £10 | Instant after confirmations | – |
| Bitcoin Cash (BCH) | £10 | Instant after confirmations | – |
| Dogecoin (DOGE) | £10 | Instant after confirmations | – |
| Cardano (ADA) | £10 | Instant after confirmations | – |
| BNB | £10 | Instant after confirmations | – |
| USD Coin (USDC) | £10 | Instant after confirmations | – |
Withdrawals
Withdrawals are subject to standard identity verification (KYC) before the first withdrawal can be processed. The minimum withdrawal amount is £20. Processing times vary by method, as shown in the table below. Fiat withdrawals are processed Monday to Friday; requests made over the weekend are queued until the next business day.
| Method | Minimum Withdrawal | Processing Time | Notes |
|---|---|---|---|
| Visa / Mastercard | £20 | 1–3 business days | Standard verification required before first withdrawal |
| PayPal | £20 | Within 24 hours | – |
| Skrill | £20 | Within 24 hours | – |
| Neteller | £20 | Within 24 hours | – |
| Bank Transfer | £20 | 3–5 business days | – |
| Bitcoin (BTC) | £20 | Within hours after approval | – |
| Ethereum (ETH) | £20 | Within hours after approval | – |
| Tether (USDT) | £20 | Within hours after approval | – |
| Other crypto (6 further coins) | £20 | Within hours after approval | – |
Withdrawal Limits
Standard players have a maximum withdrawal limit of up to £2,000 per day and £20,000 per week. Higher daily and weekly caps may apply to players who reach the Ruby tier of the VIP programme.
Bonus Terms and Conditions
Bonuses on the site are governed by specific wagering requirements and other conditions. The following rules apply to the welcome package and other promotional offers available to players.
Welcome Package
The welcome package consists of three deposits, each matched at 100% up to a maximum of £700, £500, and £500 respectively, plus free spins. The minimum deposit per qualifying deposit is £20. Wagering requirements are 35 times the deposit plus bonus amount, and 40 times on winnings from free spins. Each stage must be completed within 10 days of activation. The maximum bet allowed while a bonus is active is £5. Neteller and Skrill deposits are not eligible for this offer.
Other Bonuses
Additional bonuses, including reload offers, cashback, and the VIP programme, are subject to their own terms and conditions as detailed on the bonus page. All bonuses are subject to wagering requirements, validity periods, and eligibility criteria.
Responsible Gaming
WestAce Casino is committed to promoting responsible gambling. Players must be at least 18 years of age to open an account and play. The casino provides tools to help players manage their gambling, including deposit limits, session limits, and loss limits. Self-exclusion is available by contacting customer support. Links to responsible-gambling organisations are provided for further assistance.
Security and Verification
The casino uses encrypted connections and monitored account access to protect player data and financial transactions. Before the first withdrawal, all players must complete a standard identity verification process, which typically involves providing a photo ID and proof of address. Biometric authentication is also available for account access. The casino reserves the right to request additional documentation at any time.
Prohibited Activities
Any form of fraudulent or abusive activity, including the use of VPNs or other methods to bypass geographic restrictions, is strictly prohibited. The casino reserves the right to suspend or close accounts, and to void any winnings, if such activity is detected.
Complaints and Dispute Resolution
If you have a complaint or dispute regarding your account or any transaction, you may contact customer support via the 24/7 live chat widget available on all pages. Support typically responds within minutes. For more complex queries, you may also send an email. The casino aims to resolve all complaints promptly and fairly.
Governing Law
These payment terms and conditions are governed by the laws of the jurisdiction in which the casino operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts.